📦 Shipping Info
All products are in-hand and will be shipped from the United States. Orders will be processed and shipped within 2-3 business days, except for on US Federal holidays. Domestic orders will be shipped via USPS or UPS with tracking.
You will receive an email update with your tracking number once your order has shipped.
Please note that any stated delivery times are estimates and not guarantees. Delivery estimates for all international services do not include customs processing times. I am not liable for any delays that may occur once your order has been shipped.
🌍 International Shipping
International orders will be shipped through Asendia, which hands off to regional couriers in the destination country, with tracking and insurance. International shipping is available to over 50 countries. However, I am unable to ship to certain countries due to regional conflicts or other factors.
💶 UK / EU Customers
Orders shipping to the UK from this storefront are sent Delivery Duties Unpaid (DDU) and do not include prepaid VAT, as I cannot collect or remit these taxes as an individual.
You are responsible for any additional tax, customs, or import fees.
If you prefer to have VAT prepaid, please place your order through my Etsy shop. Only orders placed via Etsy will be shipped Delivery Duties Paid (DDP), as Etsy collects and remits the necessary taxes during checkout.
💶 Germany Customers
The German Packaging Act (VerpackG) requires me to register with LUCID and make private information, such as my home address, public. Since I prefer not to do this, please be aware that shipments to Germany have a very slim chance of being returned to me. If tracking shows your order has been returned, contact me at [email protected] or via the Contact Form for assistance.
📜 Shop Policies
If your order arrives with damaged, missing, or incorrect products, or if the package is lost in transit, please contact me directly at [email protected] or via the Contact Form.
I will accept order cancellations within 3 days of your purchase unless the order has already been shipped out. Once an order has been shipped, I am unable to intercept its delivery.
Returns are generally not accepted. However, if there are any issues with your order, feel free to reach out and I will do everything I can to assist.
🧸 Product Info
Acrylic products typically ship with a protective plastic film on one or both sides. Remove it using your fingernails only to avoid damaging the item. If your acrylic item appears scratched, the protective film likely needs to be removed.
Liquid-filled products consist of an acrylic piece with confetti inside a hollow acrylic shape, filled with non-flammable oil. The acrylic piece may rotate during shipping but can be adjusted by gently shaking the charm in the desired direction. These products are designed to withstand temperatures as low as -6°C without freezing, but please avoid sudden temperature changes to prevent damage.
LED light-up keychains are powered by three LR44 alkaline batteries (included) that can be replaced as needed. These products do not contain lithium batteries.
🛍️ Other Storefronts
I have been selling on multiple platforms for over 20 years. While this shop and my Etsy shop focus on Ryu ga Gotoku (Like a Dragon) fan merchandise, my Mercari and eBay shops offer official merchandise from Ryu ga Gotoku and other anime and video game franchises:
Thank you for visiting!